Contract Manager
Company: Sysco
Location: Knoxville
Posted on: October 29, 2024
Job Description:
Job Summary:This position is responsible for promoting the
company's products and services and for building relationships with
new and existing LCC accounts. The focus is to serve as a concept
sales lead or "Lead House" (Lead House is defined as a LCC concept
that has an increased level of complexity due to multiple locations
that span two or more Sysco operating regions or a concept with
more than 5 primary locations) forThis position will be accountable
for the strategic sales planning & execution of the LCC-Lead House
account customers within their designated sales territory with the
ultimate goal of driving profitable volume growth. The role will
require effectively managing customers as they transition from the
Business Development team over to the Regional Contract Sales team
and Customer Experience teams (e.g., Field CEx, HQ COE, and Back
Office support). Additionally, this role will be accountable for
P&L management, execution of corporate strategic initiatives,
cross-functional alignment and responsible for effectively
cascading information and initiatives to appropriate stakeholders
at the national and local level.Duties and Responsibilities:
- Achieve Sales, Gross Profit, and Delivered-Margin Financial
Plan for their group of customers.
- Develop medium to long-term sales plans and prepare strategies
to protect, grow and diversify the relationship with targeted
customers
- Serve as "Lead House" by coordinating across regions (including
local contract sales team and customer experience team) to drive
opportunities from the HQ to the local level and ensure sales
solution needs are met
- Responsible for cross-functional customer alignment, customer
wiring, top-to-tops (drive bi-annual/annual customer meetings with
C suite executives of customer and Sysco) and build customer
partnerships that allow us to align our procurement, trade
management and customer experience teams in opportunities that will
create value for both Sysco and the Customer
- In coordination with HQ COE, manage contracts, terms, and
conditions including the customer MDA (Master Distribution
Agreement), Amendments, extensions, renewals, letters of intent,
limited time offers.
- Fully leverage Sysco's proprietary CRM tool in the management
of sales planning, prospecting opportunity tracking, task
management, and daily customer engagement and drive productive
utilization of the tool among team members
- Support face-to-face and remote sales to new locations and new
opportunity sales to existing customers
- Create sales bids/proposals/presentations and conduct product
demonstrations/cuttingsEducation Required:High School diploma or
equivalentEducation Preferred:Bachelor's degree in business, Sales,
Marketing, Hospitality or Culinary ArtsExperience Required:+7 years
of Sysco experience or +7 years of relevant industry w/ Contract
Sales Growth management (managing a portfolio of business and
people) experience.Technical Skills and Abilities:
- Ability to influence local contract sales teams (Director of
Contract Sales and Contract Sales Consultants) across regions to
grow our LCC revenue and improve profitability
- Strong financial acumen and ability to properly plan and
execute business plans
- Demonstrated skills in the area of consultative selling,
networking and negotiations
- Business and foodservice operations acumen to manage
sophisticated customers
- Strong interpersonal skills and ability to work with and
influence a variety of key stakeholders
- Ability to express information in terms of profit and loss,
food cost and expense ratio
- Strong communication skills; ability to effectively communicate
with internal and external teams
- Excellent organizational and project management skills,
including the ability to execute multiple initiatives at the same
time
- Ability to learn the use of proprietary CRM tools for planning
and forecasting sales growth
- Solid analytical problem-solving skills, including familiarity
with analyzing reports and deriving insights from data
- Embraces change and champions corporate initiativesPhysical
Demands:Reasonable accommodations will be made to enable
individuals with disabilities to perform the essential functions of
this job.
Keywords: Sysco, Kingsport , Contract Manager, Executive , Knoxville, Tennessee
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